Participants will learn how to deal with "worst case scenarios" and handling aggressive comments and difficult questions while staying polite, confident and succinct. They will practice listening, expanding thinking time and use the discussion to reiterate their key message. Participants will have an opportunity to test their performance in a Q&A roleplay session and get tailor-made a feedback from both the trainer and fellow participants.

Content

• Developing effective tactics for handling difficult questions
• Thinking on one's feet
• Improvising listening skills
• Using professional language
• Economizing language
• Managing anxiety

Participation

For doctoral candidates in Social Sciences and Humanities. If there are free spots, we also allow postdocs to participate.

Course Language: English

Work Units: 4

Instructor: Ric Oquita

Course Type: DRS

More information here.